Privacy Policy

Bright Horizons Life Coaching
Last Updated: 11/15/2025

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Bright Horizons Life Coaching (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our online life coaching services.

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1. Information We Collect

     a. Personal Information

 We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Mailing address (if provided)

• Scheduling and appointment information

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     b. Coaching-Related Information

During coaching sessions or through intake forms, we may collect:

• Life coaching goals

• Areas of focus or concern

• Session notes or progress summaries

• Any information you choose to share voluntarily

(Note: Life coaching services are not clinical mental health therapy and are not subject to HIPAA, though we still prioritize confidentiality and privacy.)

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     c. Technical Data

When you use our website or online systems, we may collect:

• IP address

• Device information

• Browser type

• Log data

• Cookies (for performance and security)

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2. How We Use Your Information

We may use your information to:

• Provide and deliver online life coaching sessions

• Schedule and manage appointments

• Communicate with you regarding services, reminders, updates, or inquiries

• Maintain accurate service records

• Improve website functionality and user experience

• Process payments securely

• Comply with legal and ethical obligations

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3. Confidentiality

All information shared during life coaching sessions is kept private and confidential. Information will not be shared with third parties except:

• With your explicit written consent

• When required by law (e.g., court order, legal obligation)

• If there is credible risk of harm to yourself or others

While life coaching is not therapy, we adhere to high ethical standards of privacy, respect, and discretion.

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4. How We Protect Your Information

We use reasonable and industry-standard safeguards to protect your information, including:

• Secure, encrypted communication platforms for online sessions

• Password-protected devices and systems

• Secure payment processors

• Limited access to client information by authorized personnel only

While we take extensive precautions, no digital platform can guarantee 100% security.

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5. Third-Party Services

We may use external platforms for:

• Scheduling

• Video conferencing

• Payment processing

• Website hosting

• Email communication

These third-party providers may store or process your information in accordance with their own privacy practices. We partner only with reputable providers that maintain strong security standards.

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6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections or updates

• Request deletion of your information

• Limit or withdraw consent for certain uses

• Request a copy of your records

To exercise these rights, contact us at bhlc@myyahoo.com
 

7. Telecoaching Privacy

When engaging in online coaching sessions:

• We use secure and encrypted video platforms whenever available

• Sessions are never recorded without your explicit consent

• You are encouraged to choose a private, quiet space to protect your own privacy

 

8. Cookies & Website Tracking

Our website may use cookies or analytics tools to:

• Improve functionality

• Enhance user experience

• Monitor traffic patterns

You may disable cookies in your browser settings.

 

9. Payment Information

Payments are processed through trusted third-party providers.
Bright Horizons Life Coaching does not store full credit card details on its own systems.

 

10. Data Retention

We retain client information only as long as necessary to:

• Provide services

• Maintain records for administrative purposes

• Meet legal obligations

After this period, data is securely deleted or anonymized.

 

11. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on our website with a revised “Last Updated” date.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Bright Horizons Life Coaching
Email: bhlc@myyahoo.com
Phone: 361-648-6443